What shipping options do I have?
We offer multiple shipping methods, which differ for domestic and international orders. Our domestic options include: USPS First Class (for items below 1 lb) USPS Priority Mail, Fed Ex Ground, Fed Ex 2 Day, Fed Ex Standard Overnight, Fed Ex Priority Overnight, UPS Ground, UPS 2nd Day Air, and UPS Next Day Air. Our international shipping options include: USPS First Class Mail International, USPS Priority Mail International, USPS Priority Mail Express International, UPS Worldwide Saver, UPS Worldwide Express, UPS Worldwide Expedited, Fed Ex International Economy, and lastly Fed Ex International Priority.
Please note that all Express Deliveries are next Business Day only. This excludes Holidays and Weekends. Choosing Express shipping minimizes delivery days, not order processing days, which may take 1-3 days.
How do I calculate my shipping and handling costs?
In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.
What are the Shipping Costs?
Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization. All Express Deliveries are next Business Day only. This excludes Holidays and Weekends. Choosing Express shipping minimizes delivery days, not order processing days.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm EST.
How long does it take to process orders?
Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Most times we are able to ship our orders out within a day or two of your original order place date.
Tracking your order
You will receive a tracking # for your order in your shipping confirmation email.
Do you ship to Canada or Internationally?
Yes. If shipping to Canada or other International destinations, please checkout on the online store and choose your desired form of shipping (service & carrier).